Q: What is the delivery time?
A: It depends on the shipping address and shipping methods.
You could check the estimated delivery time on the “SHIPPING INFO” on the website.
Q: Can I change my shipping address?
A: Before placing the order, you could set your address on “My account”.
Customers could not change the address themselves after placing the order.
Please contact the representative or email us.
Note: Only those orders in processing could be changed.
Q: Do you support Cash On Delivery(COD)?
A: Sorry, COD is not supported on EMMACLOTH now.
Q: Do you subsidize the tariff?
A: Due to the different customs and tax regulations in different regions, international parcels may be subject to customs duties and taxes.
We will definitely make every effort to assist with the relevant documents if needed.
But sorry that we do not compensate for the tariff.